We aim to deliver your order within 7–10 working days (excluding bank holidays). Remote areas may take a little longer, if your delivery falls outside our standard delivery timeframe, a member of our team will be in touch with a more accurate timeline.
You’ll receive updates at each stage:

At the moment we are unable to offer a choice of specific delivery date or time. Our dispatch schedule is set by operational planning, driver routes, and fleet availability. We’re committed to delivering promptly and efficiently, and our team will do their best to coordinate a suitable timeframe with you.

We are not able to accept telephone orders at the moment. To place your order, please use our secure online checkout.

Yes, You have 30 days from the delivery date to return an unused item in its original packaging. (Terms & Conditions Apply)

Yes, wall Panels, custom made items, personalised products and mattresses once removed from their packaging cannot be returned.

Every Mude product, excluding Wall Panels is Covered by a 5-year warranty (Terms and Conditions apply), reflecting our promise of lasting quality and craftsmanship. If you experience any issues with your purchase during the warranty period, please contact our customer support team, whether its a simple repair or complete replacement, we'll get it sorted for you.

At Mude, you choose the way you pay. You can use Klarna to split your purchase into interest-free instalments, leaving you with no upfront cost pressure, full details and clear terms shown at checkout.
Subject to eligibility. (Terms and Conditions apply)

Yes, all our products are carefully crafted in our own manufacturing facility. Keeping production in-house lets us control every detail from materials and build to strict quality checks so we can uphold the highest standards and create furniture built to last.